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FAQs

General

Do you ship to my Country? How long does shipping take to my Country?
We are in the UK & ship world wide.
Once orders have been made, processed & dispatched orders from here in the UK, Delivery Times for Standard Shipping & Standard International Tracked can take approximately:
*1-3 Working Days – UK
*3-20 Working Days – Europe (Average 3-7 working days)
*5-25 Working Days – USA (Average 5-15 working days (most arrive around 7th-10th working day)
*5-25 Working Days – Rest of the World (Average 5-15 working days)
Please note these delivery times can occasionally be longer depending on any delays on route, strikes, weather, National (& worldwide) Holidays or customs checks.
The days in brackets are on average when orders arrive. These are not guaranteed though as delays could occur on route with your Countries postal services which are out of our control.
We can not guarantee these time frames, as delays could occur on route, within your own Country & with your Countries customs & postal service which are out of our control.
There is an option to upgrade to Express Shipping from the drop down menu at the checkout, this is a 1-3 or 2-5 working day courier delivery service depending on your Country & exact address/zip code/post code. This delivery time applies once dispatched (processing times still apply)
Do you make Custom Orders?
We can design almost anything Edible or non Edible as a Custom Order. There is a waiting list for our custom orders, if you would like a Custom Order please fill in the relevant Custom Request Form here:
Mr Wickstead: COMING SOON
AWDesignsUK: COMING SOON
Check out our Custom & Personalised listings too, we may already have a listing set up ready for you to order from, especially if you are looking for custom colours in our Edible Feathers, Teepee’s &/or Butterflies.
When will my order be dispatched?

ღ Our processing times varies from each type of item & the quantity you purchase.

On average most:
*Non edible products are dispatched in 1-5 working days.
*Eat Me edible products are dispatched in 5-10 working days for wafer designs & 1-3 working days for meringue transfer sheet designs.

Please see our Processing & Dispatch Times for a full list of our processing times per type of product.

ღ Processing times can be found on each listing next to… ‘Dispatched In’

ღ For listings with variation options (e.g choose a size or colour) the ‘Dispatched In’ time will show once you have chosen your options.

ღ Processing times can also be seen in your Bag & at the Checkout under ‘Dispatch Date’

Do you create & design packages for Wedding/Birthday/Corporate Events?
We can design & create almost anything Edible or non Edible for a Wedding, Birthday or even Corporate event as a Custom Order. There is a waiting list for our custom orders, if you would like a Custom Order please CONTACT US please let us know the date of your event, what country your are in & what you would like us to create (if you are not sure let us know if there is a theme to your event).
For Weddings, Birthdays & Corporate orders we can create/supply a wide variety of items, below are just a few of the items we can create:
*Favours
*Place Settings
*Invites
*Menus
*Table Settings & Numbers
*Personalised Gifts
*Unique Jewellery (Handmade or Vintage)
*Ribbons (personalised or plain)
*Drinking Glasses charms/markers
*Banners
*Backdrops
*Decor
*Props
*Edible Creations including decorations, meringues, chocolates, cupcakes, biscuits, cookies.
*& Much more
We love to design new & unique creations, not 100% sure what you would like? Don’t worry, send us a message letting us know a few details about your event & we can come up with a few ideas for you. 
I would like to become a supplier for Wickstead's

ღ Please fill in our ‘Becoming a New Supplier’ form HERE (coming soon)

Eat Me Edibles

What is the processing time for 'Eat Me' Edibles?

ღ All our Eat Me Edibles are made fresh to order. Processing times vary depending on what you have ordered & how many pieces. Average is 5-10 working days for our wafer designs & 1-3 working days for our Meringue Transfer Sheet designs.

Please see our Processing & Dispatch Times for a full list of our Eat Me processing times

ღ Processing times can be found on each listing next to… ‘Dispatched In’

ღ For listings with variation options (e.g choose a size or colour) the ‘Dispatched In’ time will show once you have chosen your options.

ღ Processing times can also be seen in your Bag & at the Checkout under ‘Dispatch Date’

What is the shelf life for 'Eat Me' Edibles? How do I store my 'Eat Me' Edibles?
All our edibles have a shelf life of up to at least 1.5 years as long as you follow the Do’s & Do Not’s below.
ღ Do ღ
*********
*Keep your edibles in the Vacuum Packets, Boxes or sealed bags we send them in until you go to use them
or place them in an airtight container (clip top food containers work best)
or both for best results.
* Eat Me Edible Transfer Sheets should be stored flat.
*Store in a room temperature dark space. (an airtight container inside a drawer would work).
ღ Do not ღ
*************
*Place them in the fridge or freezer prior to using them.
*Storing them near radiators or in rooms that tend to get cold or very hot.
*****
(we are currently testing our edibles to see how long they do last, so far we have reached 2 years & 5 months with them staying fresh if stored correctly)
Can wafer rice paper & wafer card be placed loose in the fridge?

No, they cannot be placed loose in the fridge as they will go slightly crisp & crack when you go to place them on your edible creations.

Can wafer rice paper be placed in the fridge once they have been attached to a cake, cupcakes, cookies or other edible creations?
Yes, but you will not be able to move them afterwards though as they will become slightly crisp, so may break if you move them around. Be very careful when removing your edible creation from the fridge especially with our 3D Edibles. For best results avoid placing in the fridge if you can. ​​
Are 'Eat Me' Edible Wafers Gluten Free, Sugar Free as well as Suitable for Diabetics & Vegans?

ღ Our Vanilla Wafer Rice Paper & Card is Sugar Free, Gluten Free & suitable for both Diabetics & Vegans

ღ Our Transfer sheets is free from Gluten, Dairy, Nuts, Eggs & is also suitable for vegans. Although there is sugar in these, there is very little so diabetics could consume these provided care & monitoring is taken on their blood sugar levels.

ღ All our Edibles are Sugar Free, Gluten Free & suitable for Vegans & Diabetics. Except some of our 3D Flowers which may have sugar, chocolate or chocolate wheat crisp centres. These can be changed though, please contact us for more details.

What can your Eat Me Edible Wafer Creations can be used on?
Our Edible wafer paper creations can be used on both savoury & sweet Edible & Drinkable creations.
For example they can be used on:
– Cupcakes / Fairy Cakes
– Cakes
– Cookies / Biscuits / Crackers
– Wedding Cakes
– Afternoon Tea Savouries & Sweets
– Mini Party Food, Savouries & Sweets
– On the rim of Cocktail Glasses, Teacups, Coffee cups
– In cocktails (our 3D Wafer Flowers are best for this)
– Baked on bread, calzone, garlic bread, pizzas
– Ice Cream, Sorbets
– Frothy Coffee’s, Creamy Hot Chocolates
– Salad’s
– Sandwiches, Wraps, Burgers
– Pies Savoury & Sweet
– Pasta, Lasagne, Spaghetti
The list of items you can use our Edible wafer creations on is endless! Do you have a picture of our edibles on your creations that you would like to share with us? Why not Email it to us: Wicksteads@outlook.com or tag us on social media! #WicksteadsEatMe
What are the ingredients in 'Eat Me' Edibles?

ღ Our Vanilla Rice Paper & Card are made from Potato Starch, Water & Vegetable Oil (Palm), Sucralose (a non-nutritive sweetener) & Vanilla Flavouring.
Unflavoured Rice Paper is made from Potato Starch, Vegetable Oil & Water.
ღ Our Transfer Sheets are made from modified cornstarch, sugar, maltodextrin, potato starch, stabiliser (E414), humectant (E422), emulsifier (E435)
ღ Our Inks, Shimmers & Iridescent colours are from within Europe & contain EFSA (European Food Standards Agency) approved ingredients.
ღ Cereal wheat crispies 28% dark chocolate coated : Wheat flower, sugar, malted wheat flour, wheat starch, raising agent ( sodium bicarbonate), Glucose Syrup, Salt, Glazing Agent (Acacia), Palm Oile, Cocoa Butter,Flavouring, Maize Starch. – Cocoa Mass, Sugar, Cocoa Butter, Milk Fat, Emulsifier ( Soya Lecithins), Flavouring.Cereal wheat crispies 28% dark chocolate coated : Wheat flower, sugar, malted wheat flour, wheat starch, raising agent ( sodium bicarbonate), Glucose Syrup, Salt, Glazing Agent (Acacia), Palm Oile, Cocoa Butter,Flavouring, Maize Starch. – Cocoa Mass, Sugar, Cocoa Butter, Milk Fat, Emulsifier ( Soya Lecithins), Flavouring.

What can your Eat Me Edible Transfer Sheets be used on?
Our Edible Transfer creations can be used on both savoury & sweet Edible & Drinkable creations.
For example they can be used on:
– Meringues 
– Chocolate
– Lollipops
– Pastries
Do you have a picture of our edibles on your creations that you would like to share with us? Why not Email it to us: Wicksteads@outlook.com or tag us on social media! #WicksteadsEatMe
I can't find all of your 'Eat Me' Edibles designs that are shown on your Customers Photo Gallery.

A lot of the Edibles shown on our Customers Photo Gallery are custom orders we designed & created for our customers. If you would like a specific design that you do not see or would like us to design something just for you, please fill out our CUSTOM REQUEST Form for quote & details or CONTACT US for more details.

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