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Pre-Order Terms & Conditions

By purchasing pre-order products you agree to the following T&Cs.

Our standard/general Terms & Conditions also apply & can be found HERE

Our Privay & Cookies Policies can be found HERE

Our Delivery & Returns Policies can be found HERE

These Pre-order Terms and Conditions (“Terms”) govern the placing of pre-orders (“Pre-order”) with Wickstead’s for our selected product/s available for pre-order. Please read these Terms carefully before submitting your Pre-order of any Wickstead’s Products. By submitting your Pre-order, you agree to be legally bound by these terms.


Placing a Pre-Order

Pre-released orders (“Pre-orders”) are orders for products (“Products”) that are not yet available for general sale from Wickstead’s

To place a Pre-order, you will need to provide certain information, including but not limited to your name, address, and billing information. It is your responsibility to ensure this information is accurate and up to date.  If we do not have accurate information, we will not be able to keep you informed.


Pre-order Reservations 

When placing a Pre-Order for Wickstead’s Products, you will be required to provide certain information, such as your address and billing information. You represent and warrant that all such information is accurate, and you shall ensure that such information is kept current. Wickstead’s shall have no responsibility or liability for inaccurate information or information that later becomes outdated and shall have no obligation to make efforts to determine the correct contact or shipping information. You can update your information at any time prior to your order/product being processed & dispatched by sending an e-mail to

You acknowledge and agree that Wickstead’s may decline or delay reservations to avoid oversubscription or as is deemed appropriate, provided that we will make efforts to inform you within two (2) weeks of our receipt of your Pre-order, and that you will be entitled to a full refund of the Purchase Price.


Pre-Order Payment 

Pre-Order payments do not guarantee availability of the product/s but represent your offer to buy the product when it becomes available in the allocated time frame.

When you place a Pre-Order, you will be charged the full Price of the Products at the time of placing the Pre-order. Your placing of a Pre­-order constitutes your express agreement to Wickstead’s of charging the full Price of the Products at such time.


Pre-Order Priority 

Wickstead’s will process & dispatched Pre-Order Products according to the order in which the Pre-order is received. This position does not imply receiving a particular number associated with your Products. If you cancel or forfeit your reservation in accordance with the terms of this Agreement, your position will be taken by the next person on the Product reservation list. Notwithstanding the foregoing, you acknowledge and agree that we may need to build and use Products for a variety of purposes, such as in-house and third-party testing, evaluation, and display prior to fulfilling Product reservations. 


Ordering Pre-Order with Non/Other Products

If you purchase NON Pre-Order products with Pre-Order products, you whole order will be dispatched once the Pre-Order products are available & not before. If you would like your NON Pre-Orders sent separately please purchase them in a separate transaction to the pre-order products or if already purchased send us an email to

Combining Orders (Pre-Orders & Standard Products)

If you have purchased a few Pre-Orders or Non Pre-Order products & would like to combine your orders/shipping this can be done please send us an email to (please note by combining multiple Pre-Order transactions this does not mean that your later orders get pushed up in priority on the Pre-Order wait list, they will still be processed in order in which the Pre-Order is received)



Although we will make efforts to begin dispatching Products as soon as available, you understand and agree that there may be delays. An estimated time of delivery (ETD) is only an estimate, it is subject to change, and Wickstead’s does not represent or warrant that it will be able to ship the Product by the estimated date.  As a result, in the event that a delay arises and the estimated dispatch and/or release of the product is not met, Wickstead’s is not liable for any change/damages that may occur due to the delay, nor shall it be obligated, except as set forth in these Terms, to provide any discounts, refunds or credits due to any such delays. We will provide you periodical updates with respect to such delivery schedule. If for any reason you decide that you do not wish to continue to wait for your Product, you may cancel your reservation stated below under ‘Pre-Order Cancellation’



Pre-order purchase price will apply for the duration of the pre-order event only.


Pre-Order Cancellation 

Either Party (Yourself or Wickstead’s) may cancel a Pre-Order reservation at any time for any or no reason prior to our notice to you that your Product is being ‘processed & dispatched’. If you do so prior to our notice of ‘processing/dispatch’, you will obtain a refund of the Pre-order purchase price.

The purchase of Pre-Order Products is also subject to our standard terms and conditions laid out HERE.

We reserve the right to amend these Pre-Order, terms & conditions from time to time at our discretion.

These Terms are governed according to English law.  Any disputes or proceedings shall be subject to the exclusive jurisdiction of the English Courts by English law.


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